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Explora Science reviews Unveiling the hidden pitfalls in the jagged and shifting frontier of automation
Science reviews
October 1, 2023
Unveiling the hidden pitfalls in the jagged and shifting frontier of automation
Fabrizio Dell'Acqua et al. (2023). Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality.
A content by FFWi
Summary
The study by Dell'Acqua et al., titled "Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality," examines the impact of Artificial Intelligence (AI) on knowledge work. It introduces the concept of a "jagged technological frontier," where AI can either complement or hinder human performance depending on whether a task falls within or outside of AI's capabilities.
The study involved 758 strategy consultants, divided into two groups, with one focusing on creative tasks and the other on business problem-solving. These tasks were designed to either fall within or outside the AI's capability frontier, specifically using GPT-4 technology. Participants were assigned to
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